Terms & Conditions

1. Introduction

Welcome to Namastay Voyage. These Terms and Conditions (“Terms”) govern your use of our website located at http://namastayvoyage.com (the “Site”) and the purchase of services through our online platform.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our services.

 

2. Who We Are

At Namastay Voyage, we provide personalized travel planning and booking services to ensure your trips are seamless and memorable. Whether you’re looking for adventure, relaxation, or cultural experiences, our expert team assists you in booking flights, hotels, excursions, and customized travel packages that perfectly match your desires.]. Our goal is to provide you with high-quality services and an excellent user experience.

Contact Information:

 

  • Email: info@namastayvoyage.com

3. Acceptance of Terms

By using our Site and purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Site.

 

4. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes.

 

5. Services

Availability:

  • We strive to ensure that all services listed on our Site are available. However, we reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Descriptions:

  • We make every effort to display as accurately as possible the features and details of our services. However, we do not guarantee that the descriptions are accurate, complete, reliable, current, or error-free.

 

6. Pricing and Payment

Pricing:

  • All prices are listed in US Currency and are subject to change without notice. Prices do not include taxes, service fees, or any other additional charges unless otherwise stated.

Payment Methods:

  • We accept various payment methods, including credit/debit cards, PayPal, and other payment gateways as indicated on the Site.

Billing Information:

  • You agree to provide accurate, current, and complete billing and contact information for all purchases made through the Site.

7. Booking and Scheduling

Booking Confirmation:

  • Upon booking a service, you will receive a confirmation email detailing the service details, scheduling, and any other pertinent information.

Scheduling Changes:

  • We reserve the right to reschedule services due to unforeseen circumstances. In such cases, we will notify you as soon as possible and offer alternative scheduling options.

No-Shows and Cancellations:

  • Please adhere to the scheduled times for your bookings. Failure to attend without prior notice may result in forfeiture of any deposit or payment made.

8. Cancellations and Refunds

Cancellation Policy:

If you need to cancel or reschedule your booking, please notify us as soon as possible to be eligible for a refund or to adjust your reservation.

Refund Policy:

  • Full Refunds: Available for cancellations made at least 14 days before the scheduled service date.
  • Partial Refunds: Cancellations made less than 14 days but more than 7 days before the service date may be eligible for a 50% refund of the total booking amount.
  • No Refunds: Cancellations made less than 7 days before the service date are not eligible for a refund.

Exceptional Circumstances:

In cases of emergencies or unforeseen circumstances, we may offer refunds or rescheduling on a case-by-case basis. Please contact us directly to discuss your situation.

How to Request a Cancellation or Refund:

  1. Contact Us:
    • Email: info@namastayvoyage.com
  2. Provide Necessary Information:
    • Include your booking reference number, service details, and reason for cancellation.
  3. Processing:
    • We will review your request and process any eligible refunds promptly. Refunds will be issued using the same payment method used for the original booking.

Non-Refundable Services:

Certain services may be non-refundable once booked. Please refer to the specific service details for more information or contact us for clarification.

9. Intellectual Property

Ownership:

  • All content on the Site, including text, graphics, logos, images, and software, is the property of Namastay Voyage or its content suppliers and is protected by international copyright laws.

Usage Restrictions:

  • You are granted a limited license to access and make personal use of the Site. You are not permitted to:
    • Republish material from the Site.
    • Sell, rent, or sub-license material from the Site.
    • Reproduce, duplicate, or copy material from the Site.

10. User Accounts

Account Creation:

  • To access certain features of the Site, you may need to create an account. You agree to provide accurate and complete information and to update it as necessary.

Account Security:

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Termination:

  • We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Site.

11. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which addresses how we collect, use, and protect your personal information.

 

12. Children’s Privacy

Namastay Voyage is an adult-only website intended for individuals aged 18 years and older. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, please do not use or provide any information on this Site.

If you believe that a child under 18 has provided us with personal information, please contact us immediately at your-info@namastayvoyage.com, and we will take steps to promptly remove such information from our records.

 

13. Limitation of Liability

In no event shall Namastay Voyage, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Site;
  • Any conduct or content of any third party on the Site;
  • Any content obtained from the Site;
  • Unauthorized access, use, or alteration of your transmissions or content.

14. Indemnification

You agree to defend, indemnify, and hold harmless Namastay Voyage and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use of and access to the Site;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of  Canada, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect and enforceable.

 

16. Dispute Resolution

Any disputes arising out of or related to these Terms and/or your use of the Site shall be resolved through binding arbitration in [Your Country/State], except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

 

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

 

18. Entire Agreement

These Terms constitute the entire agreement between us regarding our Site and supersede and replace any prior agreements we might have had between us regarding the Site.

 

19. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: info@namastayvoyage.com