Who we are
Our website address is: http://namastayvoyage.com
Privacy Policy
1. Introduction
Welcome to Namastay Voyage . We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website http://namastayvoyage.com (the “Site”) or make a purchase.
By accessing or using our Site, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Namastay Voyage operates the Site as an online store offering [brief description of products/services]. Our goal is to provide you with high-quality products and an excellent shopping experience.
Contact Information:
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- Email: info@namastayvoyage.com
3. Information We Collect
We collect various types of information to provide and improve our services to you.
a. Personal Information
When You Register an Account or Make a Purchase:
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- Name
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- Email Address
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- Phone Number
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- Shipping and Billing Address
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- Payment Information (processed securely through third-party gateways)
When You Leave Comments:
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- Name
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- Email Address
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- Website (optional)
When You Subscribe to Our Newsletter:
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- Email Address
b. Non-Personal Information
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- Browser Information:
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- IP Address
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- Browser Type
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- Operating System
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- Referring URLs
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- Browser Information:
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- Usage Data:
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- Pages Visited
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- Time Spent on the Site
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- Navigation Paths
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- Usage Data:
4. How We Use Your Information
We use the collected data for various purposes:
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- To Provide and Maintain Our Service:
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- Processing transactions
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- Managing user accounts
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- Providing customer support
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- To Provide and Maintain Our Service:
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- To Improve Our Website:
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- Analyzing usage patterns
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- Enhancing user experience
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- To Improve Our Website:
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- To Communicate with You:
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- Sending order updates
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- Responding to inquiries
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- Sending promotional materials (with your consent)
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- To Communicate with You:
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- To Protect Against Fraud:
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- Monitoring transactions for suspicious activity
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- To Protect Against Fraud:
5. How We Share Your Information
We may share your information with third parties under the following circumstances:
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- Service Providers:
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- Payment Processors: To process payments securely.
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- Shipping and Fulfillment Partners: To deliver your orders.
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- Email Marketing Services: To send newsletters and promotional materials.
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- Service Providers:
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- Legal Requirements:
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- Compliance with laws
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- Responding to lawful requests and legal processes
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- Legal Requirements:
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- Business Transfers:
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- In the event of a merger, acquisition, or sale of assets
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- Business Transfers:
Important: We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined above.
6. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information.
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- Encryption:
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- Secure Socket Layer (SSL) technology to encrypt sensitive information
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- Encryption:
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- Access Controls:
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- Restricting access to personal data to authorized personnel only
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- Access Controls:
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- Regular Security Audits:
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- Monitoring and updating security protocols regularly
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- Regular Security Audits:
7. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small files stored on your device that help us recognize you and your preferences. They enhance your browsing experience by remembering your actions and selections over time.
b. How We Use Cookies
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- Essential Cookies:
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- Necessary for the basic functioning of the Site (e.g., maintaining your session)
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- Essential Cookies:
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- Performance Cookies:
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- Collect information about how you use the Site to improve functionality
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- Performance Cookies:
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- Functionality Cookies:
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- Remember your preferences and settings
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- Functionality Cookies:
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- Marketing Cookies:
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- Track your browsing habits to deliver personalized advertisements
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- Marketing Cookies:
c. Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
8. Third-Party Services and Embedded Content
Our Site may contain embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves in the same way as if the visitor has visited the other website.
Third-Party Services: These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Gravatar Service: An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
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- Access: Request a copy of the personal data we hold about you.
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- Rectification: Request correction of inaccurate or incomplete data.
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- Erasure: Request deletion of your personal data.
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- Restriction of Processing: Request that we limit the processing of your data.
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- Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.
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- Objection: Object to the processing of your data for certain purposes.
To exercise these rights, please contact us using the information provided below.
Note: These rights do not apply to data that we are legally required to retain, such as for tax, accounting, or other legal purposes.
10. Account Erasure Requests
We are committed to allowing you to exercise your rights regarding your personal data. When you request account erasure, the following actions will be taken:
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- Remove Personal Data from Orders: Your personal data associated with orders will be removed upon request.
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- Remove Access to Downloads: Access to any downloadable content will be revoked, and download logs will be cleared.
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- Bulk Data Removal: Personal data can be removed in bulk from orders. Note: This action is irreversible.
11. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
a. Retention Periods:
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- Inactive Accounts: 12 months
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- Pending Orders: 30 days
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- Failed Orders: 30 days
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- Cancelled Orders: 30 days
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- Completed Orders: 7 years
12. Children’s Privacy
Namastay Voyage is an adult-only website intended for individuals aged 18 years and older. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, please do not use or provide any information on this Site.
If you believe that a child under 18 has provided us with personal information, please contact us immediately at info@namastayvoyage.com , and we will take steps to promptly remove such information from our records.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically for any updates.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Mailing Address: [Your Physical Address, if applicable]Comments
Email: info@namastayvoyage.com